Order mismatch
If the product you received does not match the one you ordered or a discount was not properly applied, please contact us within 7 days of the date on the sales invoice. The contact person is the person who prepared the invoice and whose name is listed on the invoice.
An order mismatch is:
- underquantity;
- overquantity;
- the wrong product was issued;
- the price charged was not the price agreed on.
Products must be returned unopened in the original packaging!